Where Can I See My Reviews on Amazon

How to see my Amazon reviews is a question nosotros get asked a lot, and for good reason. As an Amazon seller, it'southward very important to be aware of what customers are maxim virtually your products.

Your reviews are a key source of product and concern intelligence, informing y'all what's working well and what could be improved to bring in more sales. They reflect strongly on your relationship with customers and dictate how Amazon views (and subsequently rewards) you as a merchant on the world's largest online marketplace where every advantage counts.

But before you can begin monitoring your reviews, you have to know where to notice them. Here are three methods for doing so, plus how Amazon customers tin can view, edit, or delete their own reviews.

How to See My Reviews on Amazon: 3 Methods for Sellers

You can view, and more than importantly, manage your reviews on Amazon in the following ways:

Manually Check Your Product Pages

The most basic method for seeing your reviews on Amazon is visiting the item in question'due south product detail page and checking out its ratings and written reviews.

Filtering your reviews by Amazon'southward 'Read reviews that mention' feature tin help you narrow in on certain topics.

While this method works just fine if you only sell a few items, information technology'southward not very feasible if you carry multiple products.

Use Amazon's Customer Reviews Feature on the Brand Dashboard

Amazon's Seller Primal platform does provide a place for you to see reviews, just you must own a brand and exist enrolled in Amazon's Brand Registry programme. So, not anybody has this pick.

If you lot are a brand-registered seller and would like to access this exclusive feature, here's how to find it:

1. Go to the Brands Menu in Seller Central. Again, if you don't run into this menu, you lot're either not brand registered or haven't been identified equally a brand owner nonetheless.

ii. Go to the Brand Dashboard. The Brand Dashboard is the central hub to discover specialized tools and services that tin can help you grow and optimize your business organisation.

Learn more almost the Make Dashboard and how to diagnose your Amazon make health here.

3. Expect for the Customer Reviews Feature Under Brand Benefits. The Customer Reviews page allows you to view any product reviews received in the past 30 days. Reviews will be shown within 24 hours of when they were published past buyers and are retained for thirty days.

You can perform a number of different actions on this page:

• Filter reviews by star rating and time menses
• Use the search bar to discover a specific ASIN
• Written report review abuse to Amazon
• Mark reviews as done to remove them from the default view

Equally of June 2021, brands may also contact buyers who left critical (ane-3 star) reviews with templated messages to offer a courtesy refund or replacement item or check with the buyer to clarify a product issue based on that review.

This key brand registry perk tin help preserve the customer experience and potentially even pb to better ratings.

Automate Review Monitoring with Third-Party Software

The final method for how to view Amazon reviews involves the use of third-party review monitoring software like eComEngine's FeedbackFive.

Getting started is a breeze! Just identify the ASINs you desire to track and the tool volition automatically begin to pull in Amazon reviews for each item and then you tin can encounter them in 1 fundamental location. In improver to monitoring your ain ASINs, it's also a good idea to keep an eye on those of a few close competitors for intel.

FeedbackFive puts key review data for 17 international Amazon marketplaces right at your fingertips, including:

• Review totals for the terminal 7, xxx, or ninety days
• Top reviewed products
• A daily/weekly summary of new reviews received

Y'all can hands sort, filter, and analyze your reviews from inside the tool or export the information to a CSV to track trends over time and maintain a detailed review history database. Or, if y'all are tracking rival ASINs, accept access to an incredibly comprehensive competitor analysis that you lot can use to inform your own strategy.

When monitoring your reviews, it'southward important to not let negative reviews gain too much traction and impact your sales. To assist mitigate this, FeedbackFive also has an alerting feature that will send text and/or e-mail notifications when new negative reviews are received. Armed with this crucial (and potentially costly) information, you can have action much faster to try and resolve the trouble, whether it's by editing your listing content, addressing the issue with your supplier, or even removing a troublesome ASIN from your catalog entirely.

(Editor's Note: At the time of writing, Amazon does non notify sellers when new reviews are received.)

How to See My Amazon Reviews: 2 Methods for Buyers

Equally an Amazon customer, you tin submit a review for an item on the product item page where it'due south listed for sale. Interestingly (and a bit controversially), yous tin exit a review on Amazon even if you ultimately didn't purchase the product there, provided you meet sure eligibility requirements.

Related Reading: Amazon Reviews FAQ: Answers to Your Top Questions

One time the review is published, you lot can view, edit, or hide it from your reviewer contour, which is a publicly available folio.

On desktop:

1. Log into your Amazon account and hover over the Account & Lists dropdown right under your proper name in the top navigation bar. Click on the Account link.

2. Ringlet downwardly to the Ordering and shopping preferences section and click on Your Amazon contour.

three. Go to the Community activity section of your Amazon profile and open up the iii-dot dropdown menu to edit, delete, or hide a review on your public profile.

On the mobile app:

1. Log into your Amazon account and tap the profile icon on the bottom toolbar.

2. Click on the Your Business relationship button.

3. Scroll down to the Personalized content section and click the Profile link.

4. Curl all the way downwards to the Community activity department and apply the three-dot dropdown card to edit, delete, or hide the review.

Demand More Help?

Whether y'all're a buyer or a seller (or both), we promise you can now confidently say that you know how to view Amazon reviews. Only remember, as an Amazon merchant, you're prohibited from writing reviews for your own items.

If you run into any issues on this topic, please don't hesitate to accomplish out to us for help!

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Source: https://www.ecomengine.com/sell-on-amazon/see-amazon-reviews

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